NOTE: Make sure to have a working internet connection during the update procedure which allows you to connect to the BioChek server. Click on the link https://server.biochekonline.com to verify this connection. When successful, the message Welcome to biochekonline.com appears in your internet browser. If not, please contact your local IT department and ask to allow access to the BioChek server: (https://server.biochekonline.com).
In case require support, contact your local BioChek representative, or send an e-mail to support@biochek.com